Privacy policy.
Effective Date: October 20, 2025
Last Updated: October 20, 2025
1. Introduction
Gena Tech Sciences (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://www.gena-tech.com, or engage with our research and development services.
By using our website or contacting us, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following types of information:
A. Information You Provide to Us
Name, company name, and contact details (email, phone number, address)
Information you share through contact forms, quote requests, or email correspondence
Any other information you voluntarily provide to us during communication
B. Automatically Collected Information
When you visit our website, our servers may automatically record:
IP address and browser type
Date, time, and duration of your visit
Pages viewed and referring URLs
Device information and operating system
We use this data for website performance, analytics, and security purposes.
C. Payment Information
If payments are processed through a third-party provider such as Stripe, we do not directly collect or store your credit card or banking details. Stripe processes that information securely in accordance with their privacy and security standards.
You can review Stripe’s Privacy Policy here: https://stripe.com/privacy
3. How We Use Your Information
We use the information we collect to:
Provide and manage our laboratory and product development services
Respond to inquiries or service requests
Maintain and improve our website and offerings
Comply with legal or regulatory obligations
Prevent fraudulent or unauthorized activity
We do not sell or rent personal information to third parties.
4. Sharing of Information
We may share information only in the following limited circumstances:
Service Providers: With trusted vendors or partners who help us operate our website or fulfill services (e.g., hosting, analytics, or payment processing).
Legal Compliance: When required to comply with laws, regulations, or lawful requests by authorities.
Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred as part of business continuity.
All third parties handling data on our behalf are required to maintain confidentiality and use it only for the intended purpose.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure.
However, please note that no online transmission or storage system is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
Access and obtain a copy of your personal information
Request correction or deletion of your information
Object to or restrict processing of your information
Withdraw consent (if applicable)
To exercise these rights, please contact us at info@gena-tech.com.
8. Cookies and Tracking Technologies
We may use cookies and analytics tools to improve website performance and user experience. You can adjust your browser settings to refuse cookies; however, some site functionality may be limited.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates when the latest revision occurred. Any updates will be posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Gena Tech Sciences
Email: info@gena-tech.com
Phone: (800) 998-7034
Website: https://www.gena-tech.com