Privacy Policy

Last Updated: June 10, 2026

Gena Tech Sciences ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website, services, or communicating with us.

Information We Collect

• Name
• Email address
• Phone number
• Shipping and billing information
• Information submitted through contact forms
• Customer service communications
• IP address, browser type, device information, website usage data, cookies, and analytics information

How We Use Information

• Respond to customer inquiries
• Provide customer support
• Process transactions and fulfill orders
• Send service-related communications
• Follow up on missed calls
• Improve our website and services
• Maintain account security
• Comply with legal obligations

SMS Communications

If you provide your phone number, we may use it to respond to customer inquiries, follow up on missed calls, provide customer support, and communicate regarding products, orders, or services you have requested.

SMS messages are sent on a one-to-one basis in response to customer contact or service-related inquiries. Message frequency may vary.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us at info@gena-tech.com or (800) 998-7034.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist in operating our business, including payment processors, shipping providers, website hosting providers, analytics providers, and technology vendors. These providers are authorized to use information only as necessary to perform services on our behalf.

We may also disclose information when required by law, to comply with legal obligations, or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may modify your browser settings to refuse cookies; however, some website features may not function properly.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information