Terms of service.
Effective Date: October 20, 2025
Last Updated: October 20, 2025
1. Introduction
Welcome to Gena Tech Sciences (“Gena Tech,” “we,” “us,” or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website https://www.gena-tech.com (the “Site”) and any research, development, or product-related services we provide (collectively, the “Services”).
By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Company Information
Gena Tech Sciences is a United States–based research and development laboratory offering product formulation, analytical testing, and related scientific services across various industries.
Contact Information:
📧 info@gena-tech.com
📞 (800) 998-7034
🌐 https://www.gena-tech.com
3. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use.
You must not attempt to gain unauthorized access to our systems, interfere with security features, or engage in any fraudulent or harmful activity.
Any content on this website is provided for informational purposes only and does not constitute professional or scientific advice unless stated otherwise in a signed service agreement.
4. Services and Proposals
All laboratory or R&D services are subject to a written agreement or purchase order accepted by both parties.
Pricing, timelines, and deliverables are specified in each individual service proposal or contract.
Gena Tech Sciences reserves the right to accept or decline any project at its discretion.
5. Payments
Payments for services, invoices, or consulting engagements are processed securely via Stripe or another approved payment provider.
You agree to provide accurate billing information and authorize Gena Tech Sciences (through its processor) to charge your payment method for agreed-upon services.
All payments are due as stated on the invoice unless otherwise specified in writing.
Late payments may incur reasonable service or collection fees as permitted by law.
6. Refunds and Cancellations
Custom laboratory and R&D services are generally non-refundable once work has begun, due to the bespoke nature of the projects.
Refund requests for pre-paid services must be submitted in writing before any project work starts.
Gena Tech Sciences reserves the right to issue refunds or credits on a case-by-case basis.
7. Intellectual Property
All data, reports, formulations, and materials developed by Gena Tech Sciences in the course of a project remain the property of Gena Tech Sciences unless otherwise stated in a written contract.
Upon full payment, intellectual property rights may be transferred or licensed as outlined in the project agreement.
You may not copy, reproduce, or distribute any website content, documents, or materials without our prior written consent.
8. Confidentiality
We respect the confidentiality of all proprietary or sensitive information shared by our clients.
Any non-public information received during collaboration will be protected and used solely for the purpose of delivering the agreed-upon services.
9. Limitation of Liability
To the fullest extent permitted by law:
Gena Tech Sciences shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our website or services.
Our total liability for any claim related to our services shall not exceed the total amount paid to Gena Tech Sciences for that specific engagement.
10. Warranties Disclaimer
All services are provided “as is” and “as available.”
We make no express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Third-Party Services
Our website may include links to third-party websites or tools (such as Stripe for payments).
We are not responsible for the content, policies, or practices of third-party sites.
Please review their respective terms and privacy policies before using those services.
12. Compliance and Lawful Use
You agree not to use our website or services for any illegal, harmful, or unethical activity.
We reserve the right to suspend or terminate service to anyone engaging in conduct that violates laws or these Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to conflict-of-law principles.
Any disputes shall be handled in the appropriate state or federal courts located in [Your State].
(Tip: insert your registered business state here — e.g., Florida, Texas, or California.)
14. Changes to These Terms
We may update these Terms from time to time. The “Last Updated” date above indicates the latest revision. Continued use of our website or services after changes are posted constitutes acceptance of the new Terms.
15. Contact Information
For questions about these Terms or our policies, please contact:
Gena Tech Sciences
Email: info@gena-tech.com
Phone: (800) 998-7034
Website: https://www.gena-tech.com